privacy & security

Our Commitment to Privacy
Effective October 03, 2004 values its customers and respects their privacy. We collect customer information in an effort to improve our customers' shopping experience and to communicate with our customers about our products, services, contests and promotions. We recognize that we must maintain and use customer information responsibly.
This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, you can always contact customer service by sending us an e-mail.

If our information practices change in the future, we will let you know before we use your information in a manner not previously disclosed in our privacy policy by posting the policy changes on our website or by communicating directly with you.
We collect information, such as your name, e-mail and postal addresses, phone and credit card numbers, that you provide to us when you place an order, when you save your info with us or when you participate in a contest, promotion or survey. We also maintain a record of your product interests and your purchases online and in our stores. We may acquire from third parties names, e-mail and postal addresses for select mailings.

How does use my information?
When you make a purchase from, we use your information to process your order. We will also send you e-mails to confirm your order and may need to contact you via phone, postal mail or e-mail if we have other questions regarding your order.
When you save your information with, you will be automatically signed up to receive e-mail updates. If you participate in a contest or promotion (online, over the phone or at one of our retail stores), you will have the opportunity to choose to receive e-mails from us regarding our products, services, contests and promotions.
If at any time you would like us to remove you from our e-mail or postal mailing lists, feel free to contact customer service via e-mail. Please be sure to include your e-mail address, full name and password. If you have previously asked to be removed from our e-mail mailing list, we will not sign you up for e-mail updates if you place an order online. Please note that if may take up to 6-8 weeks to remove your e-mail address from our list.
From time to time, we may also send you e-mails to help us learn more about your shopping preferences. In addition, we use information about your product interests and purchases to help us improve our site design and your shopping experience. We use that combined information to enhance and personalize your shopping experience with us, and to communicate with you by e-mail or postal mail about our products, services, contests and promotions that may be of interest to you.

Does share my information with third parties?

We contract with third parties to assist us in maintaining and managing our customer information, to fulfill promotions and to communicate with our customers. We do not authorize any of those third parties to make any other use of your information.
When we offer contests and promotions, or join with other companies to do so, customers who choose to participate in those contests and promotions may be asked to provide personal information to participate. That information may then be used by us and by any company offering the contest or promotion to notify winners or to fulfill promotional obligations.
In addition, when we team up with another company to offer or provide products, services, contests or promotions, we and the other company may cross-reference our customer databases to identify common customers. We and the other company may use that existing information to identify future promotional opportunities and to fulfill promotional or contractual obligations.
If, prior to participating in a contest or promotion, you opted not to receive information about or mailings from us, you may still receive information from or about in connection with the contest or promotion if you choose to register for or participate in it. You may opt not to participate in these contests or promotions if you do not want to receive information about or share your information with and the other companies sponsoring those contests or promotions.
If you are a catalog customer, we may share your name and mailing address with third parties how se products or services we think may interest you. We also may share aggregate, non-personally identifiable information about you, such as age, gender and types of products purchased, with our business partners to fulfill our contractual obligations. Except as described above, we do not share, rent or sell any information we collect online to any unaffiliated third party.

How do I access my information? How do I change or delete my information?
You can review, change or delete your personal information provided to us through our website. To access your information online, simply click "access your info" at the bottom of any page, sign in when prompted to do so and you'll be able to edit your personal information.

How do I remove my information from e-mail, phone and postal mailing lists?
We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us or our affiliated brands, either through e-mail, postal mail or by phone or if you do not want us to use your information to enhance your shopping experience, please let us know by emailing us by sending us an e-mail. Please be sure to include your e-mail address, full name and password.
Please note, however, such requests may take up to 6-8 weeks to be effective. In addition, if you ask us to remove your name and address from our e-mail or postal mailing list, we will have to maintain your name in a "do not contact" file to ensure that we can honor your request. Please also note that when you purchase from us, we will confirm your order by e-mail. In addition, we may need to contact you via phone, e-mail or postal mail with other questions regarding your order.

How does protect kids' privacy?

Like you, we at are concerned about the safety of children when they use the Internet. Consistent with the Children's Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent. If we receive actual knowledge that a subscriber to is under the age of 13, we will remove all personally identifiable information about that person from our files.

How do I know my order information is secure?
Protecting your order information is important to us. We use Secure Sockets Layer (SSL) technology to protect the security of your online order information.
To check the security of your connection, look at the lower left-hand corner of your browser window after accessing the server. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."

What about links to other websites and services?
The website may contain links to other sites that are not under our control. These websites have their own policies regarding privacy. You should review those policies before visiting the websites. We have no responsibility for linked websites, and we provide these links solely for the convenience and information of our visitors.
If you have any questions about our privacy policy, you can always contact customer service by sending us an e-mail.



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